The new patient who rang at lunchtime booked somewhere else
Reception cannot be on the phone and with a patient at the same time. When nobody picks up, our AI texts the caller back in seconds in your practice name, answers what they asked, and gets them booked. Evenings and weekends too.
It does not just text back. It books.
Hi, it's Bridge Street Dental. Sorry we missed you, reception is with a patient. What can we help with?
I've chipped a front tooth, are you taking new patients?
We are, and we keep emergency slots each day. Are you in pain at the moment?
Not really, it just looks awful
Understood. We have 4.10pm today or 9.20am tomorrow with Dr Shah. Which suits?
Tomorrow morning please
Booked in for 9.20am tomorrow. I'll text you the address and what to bring. See you then.
A new patient booked in, while reception was still with somebody else.
What it actually fixes
Lunchtime and after six
Two of the busiest hours for patient calls are the two hours nobody is on the desk. Those callers do not leave a message, they ring the next practice on the list.
The same five questions
Are you taking new patients, do you do implants, what does a check-up cost, where do I park, do you take my insurance. The AI answers all of it from your own words, not a script we wrote.
Nobody chases the ones who did not book
Every caller is saved to your own patient list whether they booked or not, and followed up later, so an enquiry in March can still become a patient in June.
Recalls that actually go out
Six months after a check-up we text the patient to book the next one, from your practice number, and book the reply. The same engine asks happy patients for a Google review the day after they were in.
What it costs
Growth, £99 a month
Missed calls answered and booked in your name, every caller saved to your own list, follow-ups and recalls sent for you, Google reviews asked for automatically, and a monthly report. No setup fee.
Growth+, £199 a month
Everything in Growth, plus a website we build, host and look after for you. No setup fee.
It never gives clinical advice, it never touches your patient records, and anything it is unsure about goes straight to a human. You decide what it is allowed to say before it says a word.
Answer every patient call
Set-up takes minutes and it is working within a day. Keep your number, cancel any time.