More work in.None of it missed.

Your phone rings as normal. If you do not answer, the call diverts to your LocalWins number, the caller hears a short greeting in your business name, and within a few seconds they get a text from that number asking what they need and where. The conversation carries on by text until it has the job, the postcode and how urgent it is, then you get that summary on your phone to follow up.

No. You keep your number and your phone. When you go live, we set up a second number. You divert missed calls to it with a code you dial once, so only calls you did not answer reach us.

The text comes from a number in your business name and reads like you wrote it. It never quotes a price you have not given it, never promises a visit or a time, and anything it is unsure about comes straight to you. You can read every conversation and take over any of them from your phone.

Yes. Connect your calendar in your dashboard (Google, Outlook, Apple iCloud, or the calendar link from a job app like Tradify, Jobber or ServiceM8), set the hours you take bookings and how long a visit takes, and switch on bookings by text. LocalWins then offers each caller your real free times and books the one they pick straight into your diary. Until you switch it on, it captures the enquiry for you or shares your online booking link if you provide one.

Most callers ring from a mobile and get the text. A landline, office or withheld caller cannot, so you get an alert with the number to ring back. If you want, our AI receptionist can answer those callers in your business name and take the job, the address and the best time instead, with a transcript in your dashboard. We lead with the text because people reply to an instant text or WhatsApp more readily than they talk to an AI voice. Ask us and we switch the receptionist on.

Homeowner jobs in your trade and area are offered to you by text: the ones other trades pass on, and the ones LocalWins finds with its own adverts. Pro members are offered them first, then Growth members. Reply YES to claim an offered job and see the homeowner's number. Only three trades can claim each job. Jobs from the homeowner network are included in every plan. Pro Jobs from landlords and agents are pay as you go, from £15 to £95 a job, with the fee shown before you accept, or unlimited on Pro. If the landlord or agent cannot be reached, or withdraws before anyone has spoken to them, the fee is credited back against your next Pro Job. Homeowner jobs are a member benefit, included in your plan.

Only if you choose to. If a caller wants something you cannot do, reply PASS to the alert or tap it on your dashboard, and we ask the caller whether they would like it sent to other local trades. Nothing is shared until they say yes. Either way the caller stays in your customer list on your dashboard, so you can still win them back or send them your offers later, when they have agreed to hear from you.

No, but signing up is free. Sign up, ring our shared demo line and hear it answer in your business name, and see your free visibility check and the work near you. When you want your own number live and the jobs coming, you pay for your first month from £99 a month and your line goes live the same day. Cancel any time from your dashboard.

Growth is £99 a month. Pro is £199 a month plus your advert budget, from £150. No setup fee. No contract. Cancel any time. Growth includes everything on this page, including the Jobs network. Add a website to Growth for £50 a month. Growth with a website is £149 a month: Growth at £99 plus the website at £50. No contract. Cancel any time. Jobs from the homeowner network are included in every plan. Pro Jobs from landlords and agents are pay as you go, from £15 to £95 a job, with the fee shown before you accept, or included on Pro. If the landlord or agent cannot be reached, or withdraws before anyone has spoken to them, the fee is credited back against your next Pro Job. Pro also includes your own adverts on Google, Facebook and Instagram, run for you on the budget you choose. These are the plans for trades; LocalWins Repairs, for landlords, letting agents and block managers, is free.

Each plan includes a monthly allowance: Growth includes 600 texts, 200 call minutes and 1,500 AI replies, and Pro includes 1,500 texts, 600 call minutes and 5,000 AI replies. Most trades never get near them. If you do, packs are available and we tell you before anything extra is charged.

Suspected nuisance calls are flagged for you to review. If you confirm a number as spam, LocalWins can silence its future calls. Nothing is blocked automatically, so a real customer with an unfamiliar number can still get through.

The divert happens on your network when you do not answer, so it works whether your phone is on the dashboard, in the van or in a cellar with one bar. You see the summary when you surface.

Yes. Your dashboard lets you edit the greeting, the first text, what it asks, your prices if you want it to quote them, and the review request message. Changes go live at once.

Yes. Any local business that misses calls can use it, and we have pages for garages, salons, dentists, vets, gyms and clinics as well as the trades. The text and the questions it asks are set up for your kind of business. Landlords and letting agents have LocalWins Repairs.