A worried owner who cannot get through rings the next practice
When the phones are stacked up, our AI texts the owner back in seconds in your practice name, works out how urgent it is, and books them in. Out of hours it tells them exactly what to do instead of leaving them with a beep.
It does not just text back. It books.
Hi, it's Millfield Vets. Sorry we missed you, the phones are busy. What is going on with your pet?
My dog has been sick three times this morning
Sorry to hear that. Is he bright in himself, and is there any blood in it?
No blood, he's a bit quiet
Let's get him seen today. We have 2.40pm or 5pm. If he gets worse before then, ring us on the main number straight away.
2.40 please
Booked for 2.40pm today. Bring a sample if you can. See you shortly.
Seen today, at the practice the owner already trusted.
What it actually fixes
Morning rush, evening rush
The phone does not queue politely. Owners who cannot get through in the first ten minutes go to whoever answers, and they do not come back.
Triage questions, every time
The AI asks the questions you would ask, in the order you would ask them, and escalates anything that sounds serious to a human immediately.
Boosters nobody chases
Annual checks and boosters are the easiest revenue in the practice and the easiest to forget. We book the reminder the day the last one is done.
Boosters and annual checks, on their own
Twelve months after a visit we text the owner to rebook, from your practice number, and handle the reply. Every happy owner also gets asked for a Google review the day after.
What it costs
Growth, £99 a month
Missed calls answered and booked in your name, every caller saved to your own list, follow-ups and recalls sent for you, Google reviews asked for automatically, and a monthly report. No setup fee.
Growth+, £199 a month
Everything in Growth, plus a website we build, host and look after for you. No setup fee.
It never gives clinical advice, never diagnoses, and anything urgent goes to a human on the spot. You write the triage rules and the safety lines yourself.
Answer every owner
Set-up takes minutes and it is working within a day. Keep your number, cancel any time.