Blocked drain, water rising, phone rings out
A blocked drain is an emergency to the person ringing. If it rings out they do not wait, they ring the next name. You are on a driveway with the jetter running and never hear it. LocalWins texts them back in seconds in your business name and sends you the job.
How it works
- 1
Sign up and get your number
Two minutes. You get a LocalWins number in your business name and a taster line to try straight away, no card.
- 2
Divert your missed calls
Dial one code on your phone and calls you do not answer go to your LocalWins number. You keep your number and your phone.
- 3
Every missed call texted back
Within seconds the caller gets a text in your name asking what they need and where. You get the summary and ring back the right one first.
It does not just text back. It finds out the job, and books it if you want.
Hi, this is Clearflow Drainage. Sorry we missed your call, we are on a job. What is happening?
Outside drain overflowing and the downstairs loo won't flush
Sounds like a blockage on the main run. Is any water coming inside? What is the postcode?
Not inside yet. CV12 8DF
Thanks. Lee will ring you back within the hour to get someone out. Reply here if it starts coming in.
Problem, urgency and postcode captured. Lee rang back from the van.
What it actually fixes
Every call is an emergency to them
Nobody rings a drainage company for fun. They want someone today and will go with the first one who replies.
Being on the jetter and on the phone
You cannot hear it, and you would not answer with those gloves. The text-back finds out what is happening and where, so the call you return is the right one.
Surveys and repeat work
CCTV surveys, root cuts and yearly maintenance for landlords and commercial sites. Mark a job won and the reminder goes out from your number when it is due.
Maintenance that books itself
Mark a jetting job or a survey as won and twelve months later the customer gets a text from your number to book the next one. Reviews asked for after every job.
What it costs
Growth, £99 a month
Every missed call texted back in seconds in your name, the job and postcode captured and sent to your phone, jobs and appointments booked into your diary when you give us your booking details, every caller saved to your own list, reminders when work is due again, Google reviews asked for after each job, and the planning applications near you every morning. Free for 30 days, no setup fee.
Growth+, £199 a month
Everything in Growth, plus a website we build, host and look after for you. Free for 30 days, no setup fee.
It never quotes a price you have not given it, never promises a time, and anything it cannot answer comes to you. You read every conversation.
Questions drainage engineers ask us
Does it work at night?
Yes. It answers at three in the morning the same as at three in the afternoon, and you decide whether night calls come to your phone straight away or wait for the morning summary.
Do I have to change my phone number?
No. You keep your number and your phone. We give you a second number and you divert missed calls to it with a code you dial once, so the only calls that reach us are the ones you did not answer.
Will customers know it is not me texting?
The text comes from a number in your business name and reads like you wrote it. It asks what the job is and where, tells them you will ring back, and never quotes a price or promises a visit unless you have told it to. You can read every conversation and take over any of them from your phone.
Can it book the job in for me?
Yes, if you want it to. Give us your booking link or your diary details and it offers the caller a slot and books the job or appointment in, with the details on your phone. Without them it captures the job and tells the caller you will ring back.
What about callers on a landline who cannot get a text?
Most callers ring from a mobile and get the text. A landline or withheld caller cannot, so you get an alert with the number to ring back, and if you want, an AI receptionist can answer those callers and take the details instead. Ask us to switch it on.
What does it cost?
Free for 30 days, then £99 a month for Growth, or £199 a month for Growth+ which adds a website we build and look after. No setup fee, nothing per lead, cancel any time before day 30 and you pay nothing.
Also built for
Never lose a drainage job to a missed call again
Sign up, get your number, dial one code to divert. Working the same day. Keep your number, cancel any time.