Leaking under the sink at half seven. You are on a job. It rings out.
Most people do not leave a message, they ring the next plumber. LocalWins gives you a number that texts every missed caller back in seconds in your business name, finds out the job and the postcode, and sends it to your phone so you ring the right one back first.
How it works
- 1
Sign up and get your number
Two minutes. You get a LocalWins number in your business name and a taster line to try straight away, no card.
- 2
Divert your missed calls
Dial one code on your phone and calls you do not answer go to your LocalWins number. You keep your number and your phone.
- 3
Every missed call texted back
Within seconds the caller gets a text in your name asking what they need and where. You get the summary and ring back the right one first.
It does not just text back. It finds out the job, and books it if you want.
Hi, this is Ashford Plumbing. Sorry we missed your call, we are on a job. What can we help with?
Water coming through the kitchen ceiling, fairly fast
That needs someone today. Can you turn the water off at the stopcock for now? And what is the postcode?
Done that. TN23 4QR
Thanks. Dan will ring you back within the hour to get someone out. If it gets worse before then, reply here.
The job, the urgency and the postcode on Dan's phone before he had put the wrench down.
What it actually fixes
The emergency you never heard about
A burst pipe rings three plumbers in a row and goes with the first one who answers. If your phone was in the van, you were never in the running and you will never know.
Voicemail nobody leaves
Under one in ten callers leaves a message. The rest ring the next name on Google. A text back in seconds keeps them talking to you instead.
Quotes that go cold
The bathroom refit that rang in March is still a job in June. Every caller is saved to your own list with what they wanted, so you can go back to them when it is quiet.
Work that comes back on its own
Mark a boiler service or a bathroom as won and we text the customer twelve months later, from your number, to book the next one. And every morning we read the planning applications near your postcode, so the extension that needs a plumber is on your phone before it hits a lead site.
What it costs
Growth, £99 a month
Every missed call texted back in seconds in your name, the job and postcode captured and sent to your phone, jobs and appointments booked into your diary when you give us your booking details, every caller saved to your own list, reminders when work is due again, Google reviews asked for after each job, and the planning applications near you every morning. Free for 30 days, no setup fee.
Growth+, £199 a month
Everything in Growth, plus a website we build, host and look after for you. Free for 30 days, no setup fee.
It never quotes a price you have not given it, never promises a time, and anything it is unsure about comes straight to you. You read every conversation.
Questions plumbers ask us
Does it work when I am under a sink with no signal?
Yes. The call is diverted to us by your network when you do not answer, so it works whether your phone is on the dashboard, in the van or in a cellar with one bar. You see the summary when you surface.
Do I have to change my phone number?
No. You keep your number and your phone. We give you a second number and you divert missed calls to it with a code you dial once, so the only calls that reach us are the ones you did not answer.
Will customers know it is not me texting?
The text comes from a number in your business name and reads like you wrote it. It asks what the job is and where, tells them you will ring back, and never quotes a price or promises a visit unless you have told it to. You can read every conversation and take over any of them from your phone.
Can it book the job in for me?
Yes, if you want it to. Give us your booking link or your diary details and it offers the caller a slot and books the job or appointment in, with the details on your phone. Without them it captures the job and tells the caller you will ring back.
What about callers on a landline who cannot get a text?
Most callers ring from a mobile and get the text. A landline or withheld caller cannot, so you get an alert with the number to ring back, and if you want, an AI receptionist can answer those callers and take the details instead. Ask us to switch it on.
What does it cost?
Free for 30 days, then £99 a month for Growth, or £199 a month for Growth+ which adds a website we build and look after. No setup fee, nothing per lead, cancel any time before day 30 and you pay nothing.
Also built for
Never lose a plumbing job to a missed call again
Sign up, get your number, dial one code to divert. Working the same day. Keep your number, cancel any time.